Job Description
Key Responsibilities
Dispatch, Scheduling & Operational Support: Coordinate daily schedules, drivers, crews, equipment, and service vehicles while matching resources to job requirements and supporting changing operational priorities in collaboration with Supervisors, Superintendents, and management.
Heavy Haul & Permitting: Coordinate the transportation of heavy, oversized, and specialized equipment, including required permits and applicable transportation regulations.
Logistics & Costing: Calculate material quantities, aggregate tonnage, mileage, travel times, delivery requirements, and transportation costs.
Communication & Customer Service: Serve as a key point of contact for customers and field personnel, communicate quotes, service requirements, and changes, address customer concerns, and maintain positive and professional working relationships.
Fleet & Rental Coordination: Monitor equipment availability and utilization, maintain knowledge of fleet and equipment capabilities, and coordinate equipment movements, rentals, deliveries, changes, and cancellations.
Documentation & Billing: Review timesheets, service reports, rental information, and dispatch records to ensure accurate documentation and support timely invoicing.
Qualifications / Skills
Direct dispatch, transportation, construction, or related experience is preferred.
Strong mathematical and analytical skills, including calculating loads, tonnage, time, quantities, and basic costs.
Construction industry knowledge and/or experience is an advantage.
Fully bilingual in English and French, with excellent communication and interpersonal skills.
Knowledge of trucking operations, including heavy equipment, materials, and oversized loads, is an asset.
Strong organizational, problem-solving, communication, customer service, and teamwork skills.
Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Strong computer skills, including Microsoft Office and company-specific software.
Valid Ontario driver's license required.
